AI Workflow Automation
Practical AI for the repetitive work: document processing, bookkeeping, lead routing, and knowledge search, with people kept in the loop.
How I approach it →Kenmore, WA · Technical implementation, client onboarding, and AI workflow automation
Technical Implementation & Customer Success
I help customers and operating teams adopt new software and turn manual workflows into reliable, usable systems: requirements and configuration through launch, training, and the follow-through that keeps a rollout in use. A BS in Computer Science sits behind the tooling, and the work is software rollouts, client onboarding, and AI workflow automation.
100%Team Adoption on Company-Wide Rollout
15%Output Gain After Process Redesign
1 wkCore Production Timeline Compressed
ThousandsIn Losses Prevented by Fraud Controls
How I Work
Software shaped around the people who use it.
Every project starts with listening. We talk through how your team actually works, where the repetitive tasks eat the most time, and what done looks like for your business. Then I design and build the website or automation that fits, test it against real scenarios, and stay on after launch to support it. Clients mention the follow-through most often. Good software matters, and so does being easy to work with.
Services
From client need to reliable delivery.
Website Design & Development
Custom websites and web apps that are fast, secure, and simple to maintain, designed around your customers.
How I approach it →Customer Service & Client Support
Support systems that keep every customer looked after: AI reception and answering, follow-up automation, and onboarding that feels personal.
How I approach it →Technical Project Management
Delivery leadership that connects technical decisions, business constraints, stakeholders, and adoption.
How I approach it →
Featured Work
Portfolio projects focused on real-world workflows.
Case studies in AI automation, document search, OCR, data, and productivity systems, with the decisions behind each build.
- ScanExcel — receipts and invoices to spreadsheet rows
- KnowledgeAssistant — internal docs you can actually search
- JobCRM — a job search pipeline that never drops a follow-up
Tools & Skills
Software Implementation and SDLCClient OnboardingUser Training and DocumentationAI Workflow AutomationAPI IntegrationOpenAI, Claude, Zapier and OllamaData Validation and CleanupProject DeliveryCross-Functional CoordinationStakeholder CommunicationRisk and Issue ManagementProcess Improvement
Interactive
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